Crowne Plaza Reading

I had done my research so it was as I had expected: clean, good service and actually very good food. It's a business type hotel so it's what it is in that sense but the space was bright and the rooms and bathrooms large and comfortable. Giving it a 9 as it lived up to what I had expected but it's not a out-there 5-star hotel but comfortable and just what we needed.

The hotel was absolutely gorgeous, I had only booked initially for one night and after 30 minutes in the hotel decided to extend my booking after being so impressed by the facilities and the warmth of the staff. I particularly want to mention how wonderful the hotel receptionist Melwin was, he was incredibly helpful, kind and attentive. He even helped me with directions to the event I was attending in the area and I was so impressed by his warm, friendly, welcoming, professional manner. I will definitely be returning and would encourage anyone thinking of staying to do so! Please do share my thanks to Melwin for his attentiveness

Staff were polite and helpful. My room was comfy, clean and had everything I needed. I loved the shampoo/conditioner/body lotion - one of my favourite brands! We were there for a conference. The facilities and catering were great. We were really impressed. I travelled down by train from Cardiff and my colleague drove. It was straight forward for both of us. Parking is available and free for guests.

The breakfast was lovely, it was the same the two nights I stayed though. The location is great, there is a park close by where children can play and a lake with swans, good place to experience the quietness, or buzz of nature. I would recommend Crowne Plaza Reading East. The room was clean, I barely heard noise from my room. The pool and changing room was good, although the pool isn't very deep though (1.2m). You can pay for movies or watch normal TV channels, but I wish there was Netflix or Prime opportunity we could sign up to. Check-in was quick and fast and the receptionist was quick to help when called from the room. Parking was great too, it's free just register at the reception desk. Lastly I wanted a massage but it was fully booked so book on time if you want to use this service, I was put on a waiting list just incase some one cancelled, and two people did cancel which was okay but the time was not favorable for me.

Perfect and easy free safe parking underground, friendly knowledgable staff , wonderful bar staff friendly ,hard working, nice and one in particular funny to . Great food. Only ate in the bar area and that was excellent but the restaurant through the bar looked very nice to and surprising to me the full restaurant menu was also available in the more casual bar setting .