I had done my research so it was as I had expected: clean, good service and actually very good food. It's a business type hotel so it's what it is in that sense but the space was bright and the rooms and bathrooms large and comfortable. Giving it a 9 as it lived up to what I had expected but it's not a out-there 5-star hotel but comfortable and just what we needed.
Carina
2025年5月
From the welcome at reception by Eric, who was outstanding, friendly, and very patient with my group. My observation of how Eric was patient and informative for the tourist being served before us. Level of standard exceptional - Well Done Team Crown Plaza Reading - Thank you for making our stay memorable and special, especially at breakfast, nice selection and the waiting staff very attentive with advice about the food selection and going out of their way to provide us an item that was not visible and they clearly made from scratch for one of the group. Well Done, and we will surely, by the Grace of God be visiting again.....soon.
Duncan
2025年5月
Staff were polite and helpful. My room was comfy, clean and had everything I needed. I loved the shampoo/conditioner/body lotion - one of my favourite brands! We were there for a conference. The facilities and catering were great. We were really impressed. I travelled down by train from Cardiff and my colleague drove. It was straight forward for both of us. Parking is available and free for guests.
Laura
2025年2月
The breakfast was lovely, it was the same the two nights I stayed though. The location is great, there is a park close by where children can play and a lake with swans, good place to experience the quietness, or buzz of nature. I would recommend Crowne Plaza Reading East. The room was clean, I barely heard noise from my room. The pool and changing room was good, although the pool isn't very deep though (1.2m). You can pay for movies or watch normal TV channels, but I wish there was Netflix or Prime opportunity we could sign up to. Check-in was quick and fast and the receptionist was quick to help when called from the room. Parking was great too, it's free just register at the reception desk. Lastly I wanted a massage but it was fully booked so book on time if you want to use this service, I was put on a waiting list just incase some one cancelled, and two people did cancel which was okay but the time was not favorable for me.
Te
2024年10月
Room was well presented and clean with everything that we could need. Bath difficult to get in and out of if you have any mobility issues as it's quite high. The TV kept coming on to the home screen at various times during the night. Breakfast was really high quality with a wide selection with helpful and pleasant staff. The normal slow toaster was present. The spa was clean with a nice pool, steam room and sauna although the no mobiles around the pool was not enforced. Staff were really helpful and courteous.
Kevin
2024年8月
Perfect and easy free safe parking underground, friendly knowledgable staff , wonderful bar staff friendly ,hard working, nice and one in particular funny to . Great food. Only ate in the bar area and that was excellent but the restaurant through the bar looked very nice to and surprising to me the full restaurant menu was also available in the more casual bar setting .
Ben
2024年10月
Rooms were a good size & bed was very comfortable. The reception & breakfast staff were very nice. The breakfast was pretty good. The sauna & steam worked well. And the loungers around the pool were relaxing. Although I didn’t end up managing to use the gym, it looked well equipped & modern.
Dana
2024年10月
Although there was a lot of surrounding offices, the hotel is 10 minute walk to park and ride bus and the train station into Reading town centre and excellent shopping centre. Easy journeys. Within a another 10 minute walk in opposite direction and between the offices there is also a nature park. Opposite the hotel is a whSmiths for snacks and newspapers but this isn't open at weekends. Use the hotel QR code on the restaurant table and you get free access to online newspapers and magazines -brilliant
Pembroke
2024年12月
This is a modern, comfortable hotel with everything you could want just where you expect it to be, e.g. USB sockets near the bed. The entertainment system is set up so you can watch things from your device, casting on to their TV. There was a lot of variety for breakfast, and the food in general was much better than you might expect in a hotel on a roundabout off a motorway. There is an emphasis on Indian cuisine, which we tried for dinner, and it was delicious. The spa area is dimly lit and quiet. Nice warm steam room and sauna, large pool.
Rachel
2024年12月
booked a superior room, really big and clean.. staff are friendly and helpful. swimming, sauna and steam room were great to use.
Nazia
2022年11月