Crowne Plaza Reading East

I had done my research so it was as I had expected: clean, good service and actually very good food. It's a business type hotel so it's what it is in that sense but the space was bright and the rooms and bathrooms large and comfortable. Giving it a 9 as it lived up to what I had expected but it's not a out-there 5-star hotel but comfortable and just what we needed.

From the welcome at reception by Eric, who was outstanding, friendly, and very patient with my group. My observation of how Eric was patient and informative for the tourist being served before us. Level of standard exceptional - Well Done Team Crown Plaza Reading - Thank you for making our stay memorable and special, especially at breakfast, nice selection and the waiting staff very attentive with advice about the food selection and going out of their way to provide us an item that was not visible and they clearly made from scratch for one of the group. Well Done, and we will surely, by the Grace of God be visiting again.....soon.

The breakfast was lovely, it was the same the two nights I stayed though. The location is great, there is a park close by where children can play and a lake with swans, good place to experience the quietness, or buzz of nature. I would recommend Crowne Plaza Reading East. The room was clean, I barely heard noise from my room. The pool and changing room was good, although the pool isn't very deep though (1.2m). You can pay for movies or watch normal TV channels, but I wish there was Netflix or Prime opportunity we could sign up to. Check-in was quick and fast and the receptionist was quick to help when called from the room. Parking was great too, it's free just register at the reception desk. Lastly I wanted a massage but it was fully booked so book on time if you want to use this service, I was put on a waiting list just incase some one cancelled, and two people did cancel which was okay but the time was not favorable for me.

Perfect and easy free safe parking underground, friendly knowledgable staff , wonderful bar staff friendly ,hard working, nice and one in particular funny to . Great food. Only ate in the bar area and that was excellent but the restaurant through the bar looked very nice to and surprising to me the full restaurant menu was also available in the more casual bar setting .

Rooms were a good size & bed was very comfortable. The reception & breakfast staff were very nice. The breakfast was pretty good. The sauna & steam worked well. And the loungers around the pool were relaxing. Although I didn’t end up managing to use the gym, it looked well equipped & modern.